How We Work
Booking an Appointment
Please phone early in the day when making an appointment. Kindly state the reason for your visit eg: vaccinations, cervical check, ear syringing etc.
If you are unable to keep your appointment please inform us as soon as possible. Consultation times are 9am -12 noon and 2.30pm – 6 pm. Each appointment is 15 minutes. Should you require an extended consultation for multiple medical issues please state at the time of booking.
Out of Hours
Between 6pm – 10pm on weekdays and 10am – 6pm at the weekend and Bank Holidays urgent medical problems are seen in the EDoc Cooperative. This is based in the Outpatients Department of St Michael’s Hospital in Dun Laoghaire. An appointment is required and the phone no. is 01-2234500. This service is provided by local GPs on a rota.
After 10 pm on weekdays and after 6 pm at weekends medical emergencies are also covered by EDoc on 01-2234500.
House calls are generally reserved for the very ill. A more comprehensive examination can frequently be carried out in the surgery. However if you do require a house call please place your request before 11.45am to ensure one of the doctors from the surgery will be available to do the home visit.
Tests and Results
Most blood tests, swabs, urine tests can be gathered here in the surgery. You will be advised about the time when you should call for results. In general standard bloods test take 3-4 days, some other tests may take longer.
If you have a blood test or x-ray it is your responsibility to ring for your result. Please do not assume the result is normal if you do not hear from the practice.
Patients should ring for their own results with the exception of patients younger than 16 years old. This is for confidentiality reasons. If your tests are normal the receptionist will be able to give you the result. If there is an abnormality you will be advised on a course of action or asked to speak/see the doctor.
Please place your order for your prescription 24 hours in advance. Kindly have the name and dose of your medications to hand to verify with the receptionist. Also inform us of any changes made to your usual prescription by consultants /hospitals so that we can update your records.
Some medications require a 6 or 12 monthly review or blood tests. In such cases you will be required to make an appointment.
In conjunction with best practice guidelines we actively discourage prescribing benzodiazepines or sleeping tablets on an ongoing basis.